FAQs
We are proud to be an integral part of the medical community we serve. We understand that taking the first step towards outsourcing your medical billing can be daunting and confusing. We have attempted to address your concerns in the FAQs below. We will be delighted to guide you through the process of your decision-making and a every step after that.

Medical billing is presently a US$ 16.8 billion industry worldwide and is expected to reach US$ 27.7 billion by 2029.
There is a good reason why more and more businesses such as yours are outsourcing billing to third party vendors. Here are a number of reasons to consider our superior RCM services.
- Revenue generation – We specialize in optimizing billing processes and expediting your payments. This includes accelerating reimbursements and collections, and minimizing claim denials. This means more funds coming into your business account (higher cash flow) leading to optimal financial health of your business.
- Less Administrative burden – When you transfer your billing services to us, you take most of the labour and time intensive work out from your in-house team, which can then be made available to tackle other more pressing matters of the business, such as focusing on patient care and business development.
- Cost efficiency – Outsourcing billing to us leads to more gains for you in the longer run. It reduces overhead costs related to salaries, controls your staff training expenses, and prevents excessive expenditure on billing software and technology, as all this is handled by our team.
- Business expansion – When your business shifts the allocation of excessive resources away from billing to other areas such as business acquisition and operations, it can scale more easily and expand its revenue streams.
- Higher patient satisfaction – By opening up accessible channels of communication with customers and offering them a better experience of customer service in the form of accurate, reliable billing, your customer retention and referral rates organically increase, leading to more business in the future.
Send us an enquiry and we will get back to you. Once we receive your initial enquiry by email, WhatsApp or the online form, we will lead the discussion forward, provide you with everything required to get started and answer all your questions.
What makes us stand out from numerous other medical billing service providers is our commitment to service and performance. Prime RCM was formed for the sole purpose of handling the full range of medical billing services for healthcare practitioners located in the United States. We approach our work with complete responsibility and a commitment to the success of your business.
Before we start a project, we conduct a thorough review and audit of the billing practices of the medical practitioner. This is done free of charge and it enables us to understand the business model and billing dynamics of the practice so that we can deliver the best results.